Contact
Write to us. A human answers.
No chatbot on the front line. Messages reach the team that builds the product, and technical ones are answered by someone who has read the code.
Sales and quotes
contact@malnox.comTechnical support
support@malnox.comForm
Tell us what you need
Fields with an asterisk are required. Validation runs in the browser, so you do not lose your text if something is missing.
Sales and quotes
contact@malnox.comFor companies, public institutions and resellers. Send the endpoint count and billing details.
Technical support
support@malnox.comAttach the log from %ProgramData%\Malnox\logs\setup.log or %TEMP%\MalnoxSetup.log.
Security
security@malnox.comVulnerability reports. Read the responsible disclosure policy before sending details.
Billing
contact@malnox.comInvoices, proformas, billing detail changes or plan changes for an existing account.
Before you write
- For install issues: attach setup.log and your Windows version.
- For licences: send the key (the first 9 characters are enough).
- For security: use the PGP key from our policy.